Committed to Protecting Your Privacy

The Catholic Centre for Immigrants (CCI) is committed to protecting the privacy of its clients, donors, volunteers, employees, and other stakeholders. We value the trust of those we deal with and we recognize that maintaining this trust requires we be transparent and accountable in how we treat the information you choose to share with us.

During the course of our various projects and activities, we frequently gather and use personal information. Anyone from whom we collect such information should expect it protected carefully.

Personal information is any information that can distinguish or identify a specific individual. This information can include an individual’s place of birth, languages spoken, and their resume. Business contact information and certain publicly available information, such as name, title/position, company, address, email and fax, is not considered personal information.


A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer so that the website may identify separate visitors to the site and track users’ activities on the website. A cookie will not let a website know any personally identifiable information about you, such as your real name and address.

CCI uses cookies only to keep track of how many people visit our website and where they go on the site. Your individual movement cannot be tracked while on the site. Our only interest is to be able to improve the quality of the site by identifying which parts of the site are not being utilized.


Our website enables you to communicate with us. Because CCI wants your website experience to be informational and resourceful, our website also provides a number of links to third party sites.

CCI assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.


CCI collects personal data you volunteer online, when you donate, make use of, or register for our programs and services. This data allows us to meet your service, information, and donor needs in a better manner.

We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance CCI’s programs and services.

We might also collect personal information in order to satisfy legal, government and regulatory obligations.

If you supply us with your personal contact information, you might hear from us about important information concerning the CCI program or service in which you are registered. You might also hear from us about other CCI programs and services that might interest and benefit you.

If you do not wish to hear about other CCI programs, services or opportunities, please contact CCI at

CCI has various special events and fundraising campaigns to build awareness and raise funds for CCI. Some of these events/campaigns require the gathering of personal information, and we will inform you as to why we are requesting the information. We use this information only for purposes related to this event and/or other fundraising campaigns, and destroy it as soon as it is no longer required.

CCI collects personal information for processing and receipting your donation. With your consent, we might recognize you publicly for your donation. If you prefer to remain anonymous, please communicate this desire when making your donation.

Your consent may be in writing or implied, and you may give it to us verbally or electronically. You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.


We do not sell personal information that we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.

You may ask where we hold any personal information about you, ensure that it is accurate, and to see that information, as provided by law. You also have the right to know how we collected your personal information and how we are using it.


For children under 18 years of age, we will obtain permission from a parent or legal guardian to collect and use personally identifiable information about a child.


CCI personnel access personal information based only on their need to deal with the information for the reason(s) it was obtained. Safeguards are in place to ensure the information is not disclosed or shared more widely than necessary to achieve the purpose for which it was gathered. We also take measures to maintain the integrity of this information.

CCI maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.

CCI staff and volunteers, whose duties require them to have access to personal data, are required to respect the confidentiality of personal information and handle it responsibly.


If you are aware of any inaccuracy or changes in the personal information we hold about you, please contact We will make the necessary changes.


CCI regularly reviews its policies and procedures to ensure we are current with changing laws and evolving public expectations.

If you have an inquiry about CCI’s privacy practices, please contact CCI at 613-232-9634.


If you have a privacy-related complaint or concern about CCI’s information handling practices, we encourage you to contact us at 613-232-9634. You will be asked to provide the following information in writing:

  • your name, address or fax number where you prefer to be reached;
  • nature of your complaint, relevant details, and what you would like us to do; and
  • the name of the CCI staff member with whom you have already discussed the issue.

CCI will investigate and take appropriate steps in resolving your concern.

At CCI, we understand that success means different things to different people. We define success when we are able to help newcomers reach their full potential in Canadian society. Together, we are building a more welcoming community.