Welcome to Ottawa!
How can we help you?

Visiting CCI Ottawa


All new clients must book an appointment.

To book an appointment, please call us at 613-232-9634 or fill out our contact form.

During your first appointment, you will meet with an intake counsellor who will assess your needs
and provide you with advice and referrals to help you with your settlement journey.

For existing clients, please email or phone your counsellor directly to make an appointment.
If you don’t remember who your counsellor is, please call 613-232-9634 or fill out our
contact form.

How We Help

We have been helping newcomers to Ottawa settle and integrate into their new community for more than 65 years. We can help you feel at home. Below are some of the services we offer.

Events for Newcomers
Settlement Services
Connecting to Community
Multilingual Info Bank

Housing Ukrainians

We need your help. Every day Ukrainian refugees are arriving in Ottawa. And they need a place to stay. We are looking for hosts who can temporarily provide accommodation to Ukrainian individuals, couples and families. Recently, we hired two Ukrainian newcomers to help us provide housing and other settlement services to other Ukrainian newcomers. They would love to connect with you. If you are interested in hosting a family, please fill out this form or please email us for more information. Together, we can build a more welcoming community.

How You Can Help

When you help a newcomer family in Ottawa, you are making an investment in Canada’s future. You are helping some of our most vulnerable residents thrive. Here’s how you can help today!

Planned Giving

A bucket leaking water

Growing number of immigrants leave Canada

Ottawa, ON — A new report from the Institute for Canadian Citizenship (ICC), The Leaky Bucket, finds that growing numbers of immigrants to Canada are deciding to leave rather than stay. The report, produced for the ICC by the Conference Board of Canada, finds onward...

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Why Ren volunteers

I believe that whatever I have is God’s gift to me, and that whatever good that I do is my gift to God and to my fellow men. I came across the Catholic Centre for Immigrants on social media. There I learned that the centre is committed to helping newcomers, most...

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Future bright for this former refugee

My name is Akenga Rehani. I am a student at the University of Ottawa. My roots are from the Democratic Republic of the Congo and my feet are coming from those dusty and muddy houses of Dzaleka Refugee Camp in Malawi. I have no doubts to mention this because that’s...

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