Welcome to Ottawa!
How can we help you?

Welcome to CCI Ottawa


Visiting CCI Ottawa: All newcomers must visit reception first on the main floor.

Whether you are a new client or a returning client with an appointment, please check in with reception. 

For new clients, you will meet with an intake officer. Service is first-come, first served.

For existing clients, check in with the receptionist who will contact your counsellor to confirm your appointment.

For new clients, you can also contact us by filling out this form.

How We Help

We have been helping newcomers to Ottawa settle and integrate into their new community for more than 65 years. We can help you feel at home. Below are some of the services we offer.

Events for Newcomers
Settlement Services
Connecting to Community
Multilingual Info Bank

Housing Ukrainians

We need your help. Every day Ukrainian refugees are arriving in Ottawa. And they need a place to stay. We are looking for hosts who can temporarily provide accommodation to Ukrainian individuals, couples and families. Recently, we hired two Ukrainian newcomers to help us provide housing and other settlement services to other Ukrainian newcomers. They would love to connect with you. If you are interested in hosting a family, please fill out this form or please email us for more information. Together, we can build a more welcoming community.

How You Can Help

When you help a newcomer family in Ottawa, you are making an investment in Canada’s future. You are helping some of our most vulnerable residents thrive. Here’s how you can help today!

Planned Giving

Students walk down the hallway.

Why Ren volunteers

I believe that whatever I have is God’s gift to me, and that whatever good that I do is my gift to God and to my fellow men. I came across the Catholic Centre for Immigrants on social media. There I learned that the centre is committed to helping newcomers, most...

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Future bright for this former refugee

My name is Akenga Rehani. I am a student at the University of Ottawa. My roots are from the Democratic Republic of the Congo and my feet are coming from those dusty and muddy houses of Dzaleka Refugee Camp in Malawi. I have no doubts to mention this because that’s...

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How do fun activities help settlement?

Every Wednesday evening, 40 women spend their afternoon on the main floor of CCI Ottawa -- sewing. Meanwhile, another group of old and young newcomers go skating every Thursday evening at Lansdowne Park. In late summer, Michael Tay just wrapped up a paddling course on...

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