Welcome to Ottawa!
How can we help you?

Welcome to CCI Ottawa

Visiting CCI Ottawa: All newcomers must visit reception first on the main floor.

Whether you are a new client or a returning client with an appointment, you much check in with reception. 

For new clients, you will meet with an intake officer. Service is first-come, first served.

For existing clients, check in with the receptionist who will contact your counsellor to confirm your appointment.

For new clients, you can also contact us by filling out this form.

How We Help

We have been helping newcomers to Ottawa settle and integrate into their new community for more than 65 years. We can help you feel at home. Below are some of the services we offer.

Events for Newcomers
Settlement Services
Connecting to Community
Multilingual Info Bank

Housing Ukrainians

We need your help. Every day Ukrainian refugees are arriving in Ottawa. And they need a place to stay. We are looking for hosts who can temporarily provide accommodation to Ukrainian individuals, couples and families. Recently, we hired two Ukrainian newcomers to help us provide housing and other settlement services to other Ukrainian newcomers. They would love to connect with you. If you are interested in hosting a family, please fill out this form or please email us for more information. Together, we can build a more welcoming community.

How You Can Help

When you help a newcomer family in Ottawa, you are making an investment in Canada’s future. You are helping some of our most vulnerable residents thrive. Here’s how you can help today!

Planned Giving

Students walk down the hallway.

How do fun activities help settlement?

Every Wednesday evening, 40 women spend their afternoon on the main floor of CCI Ottawa -- sewing. Meanwhile, another group of old and young newcomers go skating every Thursday evening at Lansdowne Park. In late summer, Michael Tay just wrapped up a paddling course on...

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Newcomer brings some relief to long-term care home

Many long-term care and retirement homes in Newfoundland and Labrador are struggling to fill jobs, but Chancellor Park, in St. John’s, has been successfully hiring internationally educated nurses. The home struck gold when it found Dilruba Hussaini, a young nurse from...

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Program helps international students

Tens of thousands of international students arrive in Canada every year with the dream of receiving a world class education. After they earn their degree and experience life in Canada, many choose to stay. But the path to permanent residency is not always an easy one....

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