Welcome to Ottawa!
How can we help you?

Visiting CCI Ottawa


All new clients must book an appointment.

To book an appointment, please call us at 613-232-9634 or fill out our contact form.

During your first appointment, you will meet with an intake counsellor who will assess your needs
and provide you with advice and referrals to help you with your settlement journey.

For existing clients, please email or phone your counsellor directly to make an appointment.
If you don’t remember who your counsellor is, please call 613-232-9634 or fill out our
contact form.

How We Help

We have been helping newcomers to Ottawa settle and integrate into their new community for more than 65 years. We can help you feel at home. Below are some of the services we offer.

Events for Newcomers
Settlement Services
Connecting to Community
Multilingual Info Bank

Housing Ukrainians

We need your help. Every day Ukrainian refugees are arriving in Ottawa. And they need a place to stay. We are looking for hosts who can temporarily provide accommodation to Ukrainian individuals, couples and families. Recently, we hired two Ukrainian newcomers to help us provide housing and other settlement services to other Ukrainian newcomers. They would love to connect with you. If you are interested in hosting a family, please fill out this form or please email us for more information. Together, we can build a more welcoming community.

How You Can Help

When you help a newcomer family in Ottawa, you are making an investment in Canada’s future. You are helping some of our most vulnerable residents thrive. Here’s how you can help today!

Planned Giving