Welcome to CCI Ottawa.

CCI Ottawa is the leading settlement agency in Canada’s capital city. We offer a wide range of services for newcomers. Our goal is to help you settle, thrive, and become active members of Ottawa’s rich, vibrant community.

Home is Here

For more than seventy years, CCI has helped newcomers to Ottawa settle, grow, and feel connected to their new community. We offer support that fits each individual’s needs, so newcomers can find their place, make connections, and succeed.

We believe that welcoming newcomers benefits everyone. Their skills and experiences make Ottawa stronger, improve our neighborhoods, and help create a welcoming city for all.

Ottawa Settlement Services

CCI provides tailored support for newcomers in Ottawa, including permanent residents, refugees and refugee claimants. Our team helps you navigate the challenges of settling into a new community, offering programs and resources to help you build your life here.

Before
You Arrive

Starting
Your Journey

How
We Help

Making
Connections

Our Impact

Our impact is measured in the lives we support, the communities we strengthen, and the opportunities we help create. Through dedicated programs and partnerships, we empower newcomers to build confident, connected, and successful futures.

Clients Supported
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Individuals & Families Received Housing Support
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Full Time Jobs Secured With Support From CCI
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Events and Workshops

Explore upcoming events and workshops designed to support newcomers, build connections, and strengthen skills within our community.

Our city and country have long recognized the value and benefits of diversity. We know it is a strength, and by supporting newcomers, CCI is invested in reinforcing it.

We work closely with clients, local organizations, businesses, and donors to create opportunities, build connections, and foster a sense of belonging. By supporting newcomers and celebrating the contributions they bring, we are helping to shape an Ottawa where everyone can thrive, contribute, and feel truly at home.

Join our volunteer community

Join CCI as a volunteer and use your skills to support newcomers while building meaningful connections. Whether you’re helping with language support, employment guidance, or community initiatives, your time makes a real impact in creating a welcoming and inclusive environment for all.

Give the gift of belonging

Give the gift of belonging by supporting CCI’s work through a donation that helps newcomers feel welcomed and supported. Your contribution directly funds programs, resources, and community initiatives that create opportunities, foster connection, and build a more inclusive future for all.

Latest News & Updates

Stay up to date with the latest news, stories, and updates from CCI as we support newcomers and strengthen our community.

The Health Employment Network (H.E.N.) program was truly a life-changing experience for me. When I joined, I was feeling...
I left my home country, Lebanon, not by choice, but because safety became uncertain and life itself felt fragile. Leavin...
Asylum seekers at Ottawa's first office-to-transitional-housing conversion credit the new facility with getting them out...

Testimonials

What Our Clients Are Saying

Thank you for the support in preparing me and others for a successful career transition in Canada. I am glad to announce that I have been offered a position as a User Experience Researcher at Macadamian, I will ensure to stay in touch and refer as many people as I consider need your services because I really enjoyed every interaction with the team.

- Lanre

We are very grateful for your care, attention, and assistance in finding a host for our family, as well as for your dedication to your work.I would also like to express special thanks to the Catholic Centre for Immigrants for its productive collaboration with Canadian host families and its commitment to providing comprehensive support to Ukrainian families.

- Svitlana Klymenko

I would like to sincerely thank you once again for the support you provided during my time of searching for shelter. I truly appreciated your kindness and your willingness to meet with me in person made it a very meaningful difference during a challenging period.

- Sam Adelle

I thank you with all my heart for these beautiful services. I am in charge of me. He always stays with me for long hours and helps me solve problems. I thank you and you deserve to be thanked. That is why I am writing my comment here and I am very pleased with you, especially the person in charge of me, Hayfaa CHOUCAIR. She always helps me and she is very kind. She loves helping others.. This center is all wonderful and Shobo was also in charge of me. She is also wonderful and loves helping others

- Emad S.

The ladies at the front desk are very nice . I can feel their good heart. Thank you so much for attending my needs. It is worth it to visit their office . God bless

- Anne E.

Thank you CCI for the settlement support. Carine your staff was very helpful and amazing. From the information sharing to support offered. What a kind and thoughtful person.

- Chuks I.

Our Funders

Our thanks to the funders whose support and contributions help newcomers to start their lives in Ottawa.

Logo of Immigrant Services Association
COSTI logo with maple leaf

Welcome to the New CCI Website!