About CCI
Since 1954, CCI Ottawa has been dedicated to cultivating a vibrant and inclusive Ottawa where immigrants feel supported, connected, and empowered.
Helping Newcomers Build a Life and Feel at Home
Arriving in an unfamiliar country and establishing new roots is a complex process filled with uncertainty and unique challenges. Using a client centered approach, CCI’s dedicated team members collaborate to provide comprehensive resources to help newcomers.
Guided by our mission, vision, and values, we prioritize focused partnerships and innovative solutions while actively listening and responding to the evolving needs of our clients and community.
Our commitment ensures that every newcomer has the opportunity to thrive and contribute to a dynamic, multicultural Ottawa.
Our Mission
To support newcomers in achieving their goals and fostering a sense of belonging in Ottawa.
Our Vision
To inspire Ottawa to build an equitable and prosperous community where multiculturalism creates opportunities for all.
Our Core Values
Innovation
We challenge old assumptions, embrace new ideas, and design solutions that move the sector forward.
Credibility
We act with integrity and transparency, earning the trust of clients, partners, and our community.
Collaboration
We work across sectors and systems, building partnerships that create stronger outcomes for newcomers.
Client-Focused
We listen deeply, respond quickly, and shape our services around the real needs and goals of the people we serve.
Our Approach
Holistic and Client Centred
We treat each newcomer as a whole person, considering all their needs and strengths. Our flexible services are tailored to support your unique situation and goals, working with you every step of the way.
Equity Driven & Inclusive
We prioritize equity and inclusion by using a Gender-Based Analysis Plus (GBA+) approach, considering differences such as gender, age, ethnicity, and ability to make our programs accessible and fair for all newcomers.
Strong Partnerships
CCI collaborates with community organizations and stakeholders to maximize shared impact and provide wrap-around support.
Transparent & Data Driven
CCI prioritizes transparency and uses data to continuously improve services for funders, clients and the community.
Our Funders
We gratefully acknowledge the generous support of our funders, whose ongoing commitment enables us to provide impactful services to newcomers and advance our mission. Their contributions help us innovate, expand our reach, and build stronger communities across. Thank you for making our work possible.