Settlement Services

Participants of Orientation to Ontario workshop given at the Language Training Centre of Ottawa, on July 15, 2015

Participants of Orientation to Ontario workshop given at the Language Training Centre of Ottawa, on July 15, 2015

Our Settlement Services provide newcomers and immigrants with services that they need when they arrive in Canada.

Our services are free, confidential, non-discriminatory and culturally sensitive.

If you are a newcomer or a recent immigrant, we can help you.

  • Our staff will meet with you to assess your needs and will help you to resolve the issue, or refer you to other specialized services in the community.
  • Our staff can answer your questions, such as: how to find a place to live, where to learn a new language, how to obtain Canadian documents, how to find work, how to sponsor your family, how to get medical assistance, and many more.
  • We provide you with information and orientation about education and the school system, government and community services, social benefits, health care, finding a job, housing, etc. and respond to all your inquiries about life in Canada. We also offer group information sessions on important topics to help you to gain knowledge and access additional resources.
  • We provide you with basic information about immigration and citizenship processes and help you fill out various forms and applications.
  • Our Supportive Counselling services are available to assist you or your family to develop skills to cope with stress and ease the transition to a new culture and environment.
  • Through the combined expertise of our staff and volunteers, we are able to provide services in many languages. We also refer you to translation services if there is a need to translate your documents.

Contact Settlement Services